Terms of Use

Frequently Asked Questions

What is Erika Parra Atelier?
Erika Parra Atelier is the result of many years of love for dolls, sewing and costume design. All the items are handmade and made to order only. Here you can shop for some items I have already created, commission a new one or purchase specially made doll sewing patterns. I am focusing on dolls right now but if you are ever interested in a life size garment, please feel free to contact me on my CUSTOM-ORDER page and fill out the form with the information required and I can quote you the price for it.
Do you sell dolls at Erika Parra Atelier?
At this moment, I just sell custom made clothes and accessories for dolls, but some OOAK doll might be placed for sale at some point in time, if they've been made. But I do not commercialize any dolls or doll parts on this website.
How can I purchase your items?
To place an order, just add the items you want to buy to the shopping cart. There is a layaway option if you choose to pay through separate instalments. If I don't have an item listed, please refer to the CUSTOM-ORDER page and fill out the form with the information required.
How can I pay my order?
I accept PayPal as my main payment method. You can pay the full amount of the garment or choose from the Layaway options available on each item.
How much are the shipping costs?
Every package is sent via CANADA POST with tracking information. Shipping to CANADA has a flat rate of $18US ( except Remote Locations or Northern and Air Stage). US orders have a flat rate of $25 US.

Shipping to Europe and other countries may vary too much and this is why I recommend you to contact me with your address information before purchasing the item to make sure you agree with the shipping charges to your location. A special quote will be sent to every client upon contact. In my experience, shipping costs can go between $50US to $100US. Again, please contact me before for further information.

How long will it take my order to arrive?
It depends on the destination country. Orders within Canada and the US might take about 5-10 business days. International orders might take a bit longer.
How long does it take you to finish my order?
My items are handmade and are produced on demand, they can take between 5-20 weeks, depending on the model. I will state on the page of the item how long it would take me to finish the garment. Because some supplies come from afar, some delays might happen but I will do my best to keep you inform constantly if a delay happens and through out the entire process.
Do you accept layaway?
I do allow layaway payments on most items. The amounts are stated on every item. You can choose to pay in this way of pay to the fullest.
May I order an outfit that's not for sale on your website?
Yes, If you wish to commission an outfit that is not listed, please refer to the CUSTOM-ORDER page to contact me with all the information. I will quote you the outfit and send you all the information necessary to proceed with the commission.